Microtransit

From Transit.Wiki

Microtransit is an up and coming trend for transit as complement of or alternative to traditional bus service:

  1. Uses mobile technology 📱 for on demand reservation and dispatching like popular ride-hail/TNC services.
  2. Uses small shuttle buses or large vans vs full size buses for traditional fixed route service.
  3. To provide first and last mile solution in low density areas, connecting riders to mainline bus and rail service.

Unlike ride-hail/TNC service, microtransit services are wheelchair accessible and drivers are employees of contractor or transit agency.

One of the main motivators for microtransit is to provide service in areas with insufficient riders to support fixed-route transit. Another key reason is to improve transit accessibility for user groups, such as seniors, who have difficulty accessing fixed-route bus stops. Microtransit is also relatively easy to start and expand, with lower costs for acquiring vans and sedans, and drivers not needing a commercial driver's license, unlike with full-size buses.

Like other demand response service (dial-a-ride, paratransit), microtransit has higher subsidy per-trip compared to fixed route bus service. Each individual drivers serve a smaller group of riders. To make the service cost-effective, microtransit typically serves a small designated zone, and may require riders to board and disembark at street corners or other "virtual bus stops" rather than directly at residences. In some cities, instead of using a dedicated microtransit fleet and drivers, microtransit is provided by the contractor or team that operates ADA paratransit. Paratransit and microtransit are similar in many ways, but paratransit covers a much larger area for a smaller population of disabled people who are unable to use fixed-route transit.

Due to its small capacity, microtransit is not suitable for serving places like schools with high peak demands. The nature of the service can make it unattractive for time-sensitive riders, such as those traveling to or from school or work, where pickup times and time spent on the vehicle may vary each day.

Microtransit services covered

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