Dial-a-ride

Dial-a-ride is a curb to curb transit service operated at passengers' requests. Riders need to call ahead to reserve a pick up. Dial-a-ride is a shared ride service where buses can pick up multiple riders in the neighborhood.

Paratransit required by ADA is a dial-a-ride service. Paratransit service is available wherever transit service is provided, however paratransit is strictly reserved for disabled individuals who are unable to use regular transit.

Dial-a-ride services that are open to the general public are common in rural and suburban communities, where ridership is not sufficient to support fixed-route, scheduled bus service. Also, some scheduled bus service can be deviated off the route upon advanced reservation for the general public or senior/disabled riders.