Difference between revisions of "MST fares"

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(Contactless payment launches Tuesday)
("Beginning December 10th, fares for all routes will be the same – you can ride up to 2 hours (systemwide) for only $2. If you need to transfer, request a 2-hour pass from your driver when boarding your first bus.")
 
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==Cash, GoPasses, and GoCards==
 
==Cash, GoPasses, and GoCards==
MST fares are based on route length, with longer routes charging higher fares even if you are only riding part of the way. If you are not eligible for a Discount fare, it may be cheaper to use [[MST fares#Contactless Payment|Contactless Payment]].
 
 
{| class="infodata"
 
{| class="infodata"
!  ||  Local Routes ||  Primary Routes* ||  Regional Routes ||  Commuter Routes
+
!  ||  Single ride (2 hours) ||  Daily GoPass (expires 2:00 AM) ||  Weekly GoPass (7 days) ||  Monthly GoPass (31 days) ||  Summer Youth GoPass
 
|-
 
|-
| Regular ||  $1.50 ||  $[[Base fare::2.50]] ||  $3.50 ||  $12.00
+
| Regular ||  $[[Base fare::2.00]] ||  $6.00 ||  $20.00 ||  $70.00 ||  --
 
|-
 
|-
| Discount ||  $0.75 ||  $1.25 ||  $1.75 ||  $6.00
+
| Discount ||  $1.00 ||  $3.00 ||  $10.00 ||  $35.00 ||  $38.00
 
|}
 
|}
 
<nowiki>*</nowiki>Lines [[MST 41|41]], [[MST 42|42]], [[MST 44|44]], [[MST 45|45]], and [[MST 49|49]] are free on weekends and holidays. Senior/veteran shuttles (lines [[MST 61|61]], [[MST 91|91]], [[MST 92|92]], [[MST 93|93]], [[MST 94|94]], and [[MST 95|95]]) have a reduced discount fare of $0.75 instead of $1.25.
 
  
 
Discount fares are available for:
 
Discount fares are available for:
Line 17: Line 14:
 
* Medicare cardholders
 
* Medicare cardholders
 
* Veterans and their spouses/caregivers
 
* Veterans and their spouses/caregivers
Proof of age, an MST (or other transit system) Courtesy Card, or Medicare card is required upon boarding. Courtesy Cards are available at no charge to seniors and those with disabilities, but require an application processed at an MST customer service location.
+
* MST RIDES paratransit eligibility cardholders
 +
* Special humanitarian parole
 +
 
 +
Proof of age, an MST (or other transit system) Courtesy Card, or Medicare card is required upon boarding. Courtesy Cards are available at no charge to people with disabilities, but require an application (with a physician's written verification) processed at an MST customer service location.
  
MST does not issue transfers.
+
Seniors and MST Courtesy Cardholders are also eligible for discount fares when using [[MST fares#Contactless Payment|contactless payment]].
  
 
===Paying with cash===
 
===Paying with cash===
 
Insert cash into the farebox. MST fareboxes do not give change, but instead issue a "fare credit" card for use on future trips. To use the card, insert it into the slot on the top-left of the farebox, with the front of the card facing you. An updated balance will be printed on the card each time.
 
Insert cash into the farebox. MST fareboxes do not give change, but instead issue a "fare credit" card for use on future trips. To use the card, insert it into the slot on the top-left of the farebox, with the front of the card facing you. An updated balance will be printed on the card each time.
 +
 +
If you'll need to transfer to another bus, ask the driver for a 2-hour pass when boarding your first bus.
  
 
===GoCards===
 
===GoCards===
Line 28: Line 30:
  
 
To use a GoCard, tap it on the farebox just below the screen.
 
To use a GoCard, tap it on the farebox just below the screen.
 +
 +
If you'll need to transfer to another bus, ask the driver for a 2-hour pass when boarding your first bus.
  
 
===GoPasses===
 
===GoPasses===
'''GoPasses''' are MST's daily, weekly, monthly passes. Day Passes are purchased on board buses and expire at 11:59 PM. All other passes must be purchased in advance from [https://mst.org/fares/passes/pass-outlets/ pass outlets], and expire 7 or 31 days from their first use. (Note that Costco locations require membership and only carry the 31-Day Basic GoPass, but sell it for $69.99 instead of $95.)
+
'''GoPasses''' are MST's daily, weekly, monthly passes and must be purchased in advance from [https://mst.org/fares/passes/pass-outlets/ pass outlets].
  
 
The first time you use a GoPass, insert it into the slot on the top-left of the farebox, with the front of the pass facing you. This activates the pass and prints the expiration date and time on the back. On future trips, you can either insert the pass again or swipe it through the slot on the top-right of the farebox.
 
The first time you use a GoPass, insert it into the slot on the top-left of the farebox, with the front of the pass facing you. This activates the pass and prints the expiration date and time on the back. On future trips, you can either insert the pass again or swipe it through the slot on the top-right of the farebox.
 
{| class="infodata"
 
!  ||  Regular ||  Discount ||  Route Upcharge
 
|-
 
| 31-Day Super ||  $190 ||  $95 ||  --
 
|-
 
| 31-Day Basic ||  $95 ||  $47 ||  Regional: $1 ($0.50 discount) <br> Commuter: $9.50 ($4.75 discount)
 
|-
 
| 7-Day Super ||  $50 ||  $25 ||  --
 
|-
 
| 7-Day Basic ||  $25 ||  $12 ||  Regional: $1 ($0.50 discount) <br> Commuter: $9.50 ($4.75 discount)
 
|-
 
| Day Pass ||  $10 ||  $5 ||  Commuter: $2 ($1 discount)
 
|-
 
| Summer Youth ||  -- ||  $38 ||  --
 
|}
 
  
 
Summer Youth passes are available only to youth age 18 and under, and are valid for one summer, June 1 through August 31.
 
Summer Youth passes are available only to youth age 18 and under, and are valid for one summer, June 1 through August 31.
  
[http://mst.org/fares/passes/group-discounts/ Group discounts] are available for orders of at least five passes.
+
[https://mst.org/fares/passes/group-discounts/ Group discounts] are available for orders of at least five passes.
 
 
[http://mst.org/fares/passes/military/ Military passes] are available to active duty service members, DOD employees and NAF employees who commute to the [[Presidio of Monterey]], [[Naval Postgraduate School]], or [[Fort Hunter Liggett]].
 
  
 
==Contactless Payment==
 
==Contactless Payment==
Contactless fares are based on how far you ride (and measured "as the crow flies"). As of the official launch of contactless payment on May 11, 2021:
+
MST accepts Visa and Mastercard contactless cards as well as the mobile wallets Apple Pay, Fitbit Pay, Google Pay, and Samsung Pay.
* Only Regular adult fares are supported. To pay a Discount fare you must use [[MST fares#Cash, GoPasses, and GoCards|cash, a GoPass, and/or a GoCard]].
 
* MST accepts Visa and Mastercard contactless cards as well as the mobile wallets Apple Pay, Fitbit Pay, Google Pay, and Samsung Pay.
 
  
 
{| class="infodata"
 
{| class="infodata"
! Trip Length ||  Regular
+
! ||  Single ride (2 hours) ||  Daily Cap ||  Weekly Cap ||  Monthly Cap
 
|-
 
|-
| Up to 2.7 miles ||  $1.50
+
| Regular ||  $2.00 ||  $6.00 ||  $20.00 ||  $70.00
 
|-
 
|-
| 2.7–14 miles ||  $2.50
+
| Discount ||  $1.00 ||  $3.00 ||  $10.00 ||  $35.00
|-
 
| 14–50 miles ||  $3.50
 
|-
 
| 50–77 miles ||  $7.00
 
|-
 
| 77 miles or more ||  $10.00
 
 
|}
 
|}
 +
 +
Discount contactless fares are available on Visa or Mastercard by registering in advance with [https://benefits.calitp.org/ Cal-ITP Benefits]. Eligibility is currently limited to:
 +
* Seniors (65 years and older)
 +
* MST Courtesy Cardholders
  
 
===Using contactless payment===
 
===Using contactless payment===
There is a black-and-yellow contactless payment reader at the front door of each bus. When you get on, "tap in" by tapping your card or device to the contactless symbol below the screen. Wait for the green "Go!" and checkmark on the screen. When you reach your stop, "tap out" with the same card or device so the system knows how far you have traveled; otherwise you may be overcharged.
+
There is a black-and-yellow contactless payment reader at the front door of each bus. When you get on, tap your card or device to the contactless symbol below the screen. Wait for the green "Go!" and checkmark on the screen.
  
There are no readers at the rear doors. When using contactless payment, you must exit from the front door to "tap out."
+
You can't use the same card or device for more than one person at a time.
 
 
You cannot use the same card or device for more than one person at a time.
 
  
 
===Fare capping===
 
===Fare capping===
Fare capping limits how much you can be charged per day, week, or month — effectively giving you an automatic upgrade to a 1-, 7-, or 31-day pass once you have met its cost. (This amount is tracked per card or device, so make sure not to switch between cards/devices.)  
+
Fare capping limits how much you can be charged per 2-hour trip, day, week, or month — automatically handling transfers and effectively giving you an upgrade to a 1-, 7-, or 31-day pass once you have met its cost. (This amount is tracked per card or device, so make sure not to switch between cards/devices.)  
 
 
{| class="infodata"
 
! Fare Capping Period ||  Maximum Total Regular Fare
 
|-
 
| 1 day ||  $10
 
|-
 
| 7 days ||  $50
 
|-
 
| 31 days ||  $95
 
|}
 
  
 
==Inter-agency fare arrangements==
 
==Inter-agency fare arrangements==
Line 100: Line 70:
 
* Ask the driver for a transfer '''when you board''' the first bus. Transfers are ''not'' issued when getting off.
 
* Ask the driver for a transfer '''when you board''' the first bus. Transfers are ''not'' issued when getting off.
 
* MST-to-METRO transfers are valid for one ride on any METRO line ''except'' the [[Highway 17 Express]].
 
* MST-to-METRO transfers are valid for one ride on any METRO line ''except'' the [[Highway 17 Express]].
* METRO-to-MST transfers are valid for one ride on MST lines [[MST 27|27]], [[MST 28|28]], [[MST 29|29]], or [[MST 78|78]].
+
* METRO-to-MST transfers are valid for one ride on MST line [[MST 28|28]] or [[MST 29|29]].
 
* Neither MST nor METRO honor each other's passes or stored-value cards.
 
* Neither MST nor METRO honor each other's passes or stored-value cards.
 
===[[VTA|Santa Clara VTA]]===
 
* MST 7- and 31-Day Super GoPasses (including Military passes) are accepted by VTA for fare credit on light rail and local buses. $2 surcharge is required for express routes.
 
* VTA Express daily/Eco passes are accepted by MST for unlimited travel on all routes.
 
* VTA Local daily/monthly passes and the Youth Summer Blast Pass are accepted by MST for a $2.50 fare credit. MST does ''not'' accept the Local Eco pass.
 
* MST does not accept the [[Clipper]] card.
 
  
 
{{bottom nav|Monterey-Salinas Transit|alias=MST}}
 
{{bottom nav|Monterey-Salinas Transit|alias=MST}}
 
[[Category:Fares]]
 
[[Category:Fares]]
 
[[Category:Monterey-Salinas Transit]]
 
[[Category:Monterey-Salinas Transit]]

Latest revision as of 03:54, 10 December 2022

Cash, GoPasses, and GoCards

Single ride (2 hours) Daily GoPass (expires 2:00 AM) Weekly GoPass (7 days) Monthly GoPass (31 days) Summer Youth GoPass
Regular $2.00 $6.00 $20.00 $70.00 --
Discount $1.00 $3.00 $10.00 $35.00 $38.00

Discount fares are available for:

  • Youth (18 years and under)
  • Seniors (65 years and older)
  • Individuals with disabilities
  • Medicare cardholders
  • Veterans and their spouses/caregivers
  • MST RIDES paratransit eligibility cardholders
  • Special humanitarian parole

Proof of age, an MST (or other transit system) Courtesy Card, or Medicare card is required upon boarding. Courtesy Cards are available at no charge to people with disabilities, but require an application (with a physician's written verification) processed at an MST customer service location.

Seniors and MST Courtesy Cardholders are also eligible for discount fares when using contactless payment.

Paying with cash

Insert cash into the farebox. MST fareboxes do not give change, but instead issue a "fare credit" card for use on future trips. To use the card, insert it into the slot on the top-left of the farebox, with the front of the card facing you. An updated balance will be printed on the card each time.

If you'll need to transfer to another bus, ask the driver for a 2-hour pass when boarding your first bus.

GoCards

GoCards are reloadable, "stored-value" cards to use instead of cash. They can be purchased and reloaded at MST customer service centers, and purchased (but not reloaded) at mst.org. Cards must be (re)loaded in $10 increments and come with a 10% bonus (that is, for every $10 you pay, your card is loaded with $11). They do not expire but are non-refundable.

To use a GoCard, tap it on the farebox just below the screen.

If you'll need to transfer to another bus, ask the driver for a 2-hour pass when boarding your first bus.

GoPasses

GoPasses are MST's daily, weekly, monthly passes and must be purchased in advance from pass outlets.

The first time you use a GoPass, insert it into the slot on the top-left of the farebox, with the front of the pass facing you. This activates the pass and prints the expiration date and time on the back. On future trips, you can either insert the pass again or swipe it through the slot on the top-right of the farebox.

Summer Youth passes are available only to youth age 18 and under, and are valid for one summer, June 1 through August 31.

Group discounts are available for orders of at least five passes.

Contactless Payment

MST accepts Visa and Mastercard contactless cards as well as the mobile wallets Apple Pay, Fitbit Pay, Google Pay, and Samsung Pay.

Single ride (2 hours) Daily Cap Weekly Cap Monthly Cap
Regular $2.00 $6.00 $20.00 $70.00
Discount $1.00 $3.00 $10.00 $35.00

Discount contactless fares are available on Visa or Mastercard by registering in advance with Cal-ITP Benefits. Eligibility is currently limited to:

  • Seniors (65 years and older)
  • MST Courtesy Cardholders

Using contactless payment

There is a black-and-yellow contactless payment reader at the front door of each bus. When you get on, tap your card or device to the contactless symbol below the screen. Wait for the green "Go!" and checkmark on the screen.

You can't use the same card or device for more than one person at a time.

Fare capping

Fare capping limits how much you can be charged per 2-hour trip, day, week, or month — automatically handling transfers and effectively giving you an upgrade to a 1-, 7-, or 31-day pass once you have met its cost. (This amount is tracked per card or device, so make sure not to switch between cards/devices.)

Inter-agency fare arrangements

Santa Cruz METRO

  • MST and METRO both issue free transfers upon request for riders who are connecting at Watsonville Transit Center or Santa Cruz METRO Center.
  • Ask the driver for a transfer when you board the first bus. Transfers are not issued when getting off.
  • MST-to-METRO transfers are valid for one ride on any METRO line except the Highway 17 Express.
  • METRO-to-MST transfers are valid for one ride on MST line 28 or 29.
  • Neither MST nor METRO honor each other's passes or stored-value cards.