Difference between revisions of "Altamont Corridor Express"
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==How to take ACE== | ==How to take ACE== | ||
− | Before boarding the trains, buy your train ticket | + | Before boarding the trains, buy your train ticket online or from a ticket agent (available during selected times at all stops except Vasco, Santa Clara, and San Jose). Cash, credit/debit cards, and commute benefit vouchers are accepted at staffed locations. |
Pre-purchased tickets need to be validated by a validator machine on the platform before boarding. | Pre-purchased tickets need to be validated by a validator machine on the platform before boarding. |
Revision as of 18:33, 18 February 2018
Altamont Corridor Express (ACE) is a weekday only commuter rail service from Stockton to San Jose through the Altamont Pass. In Pleasanton, ACE riders can transfer to BART via a shuttle. In Santa Clara and San Jose, ACE trains connect with Caltrain and VTA Light Rail, along with shuttles to various employers and other destinations.
Route and stations
Stations | Connections | |||
Stockton | ||||
Lathrop/Manteca | ||||
Tracy | ||||
Altamont Pass | ||||
Vasco | ||||
Livermore | ||||
Pleasanton | to | |||
Fremont/Centerville | ||||
Santa Clara/Great America | at Lick Mill Stn | |||
Santa Clara | & to SJC | |||
San Jose Diridon | ||||
Map
How to take ACE
Before boarding the trains, buy your train ticket online or from a ticket agent (available during selected times at all stops except Vasco, Santa Clara, and San Jose). Cash, credit/debit cards, and commute benefit vouchers are accepted at staffed locations.
Pre-purchased tickets need to be validated by a validator machine on the platform before boarding.
ACE uses the proof of payment system and passengers caught without a valid ticket or pass are subject to eviction and/or citation.
Bicycle access
ACE trains allow bikes on designated bike cars. Each bike car has stalls for 14 bikes. Bikes can also be taken on non-bike cars where ties-downs are available.
Disabled access
ACE is accessible to people with disabilities at all stations. Mini-high platforms that provide wheelchair access are located on the south end of the platforms (toward San Jose) at most stops. To board trains, conductors will deploy a ramp to bridge the gap between the vehicle and the mini-high platform. Lift is used at stops without the ramp.
News
Customer service
- Phone
- (800) 411-7245
- TDD
- 949 East Channel Street, Stockton, CA 95202
- Online contact form
- Customer Service Center
- 949 East Channel Street, Stockton, CA 95202